APEX DRIVE

Support

Support for Apex Drive users and store reviewers

Contact

Email support@apexdriveclub.com. Include your Apex Drive handle and a concise description, but never send passwords, full card numbers or government identity documents by email.

Safety

For immediate danger, contact local emergency services. Apex Drive SOS alerts event safety personnel and requires a data connection; it is not an emergency-services dispatch system. Report abusive content and block drivers from the relevant in-app screen.

Billing

Manage Premium subscriptions through Apple App Store or Google Play subscription settings. For an event-fee, club-dues, refund or receipt problem, include the event or club name and receipt identifier.

Account and data requests

Account deletion is available under Profile → Account & privacy; see how to delete your account for the steps and what is removed. Email support to request data access, correction, export, deletion assistance, or restoration during the 30-day recovery period.

Expected response

Launch operations must publish a monitored support schedule and incident response target before public release. Safety and unauthorized-payment reports receive priority.