Delete your Apex Drive account
Request deletion in the app
Apex Drive accounts are deleted from within the app:
- Open Apex Drive and sign in.
- Go to Profile → Account & privacy.
- Tap Delete account and confirm.
If you can no longer sign in, email support@apexdriveclub.com from the address linked to your account and include your Apex Drive handle. Never send passwords, full card numbers or identity documents by email.
What happens next
Your account is scheduled for permanent deletion after a 30-day recovery period. During those 30 days you can restore the account by signing in again; after it elapses, deletion is permanent and cannot be undone. You are removed from your clubs immediately when you request deletion.
Data that is deleted
After the recovery period, the following are permanently removed:
- Profile details — name, handle, region, bio, social links, profile photo, contact email and phone number
- Your vehicles and their modifications
- Photos and documents you uploaded
- Convoy usage and driving activity records
- Club memberships and subscription claims
- Your sign-in credential and the link to your payment profile
Data that is kept
Records of completed payments and transactions are retained by our payment processor (Stripe) and by Apex Drive for as long as required by tax, accounting and anti-fraud law — typically up to 7 years. These records are dissociated from your deleted profile. Anonymized, non-identifying records may be retained where the law requires it.